Alighieria

Terms and Conditions of Service

Alighieria Systems SL

1. PURPOSE OF THE CONTRACT

These General Conditions regulate the use of the Alighieria platform, a software as a service (SaaS) specialized in editorial processes, provided by Alighieria Systems SL.

Provider details:
Company name: Alighieria Systems SL
Tax ID (CIF): B22451991
Address: C/ Manso 54, 3-3, 08015, Barcelona, Spain
Email: [email protected]

2. SERVICE CHARACTERISTICS

Alighieria is a SaaS platform that automates editorial processes. The service includes:

Main features:

  • Advanced proofreading of manuscripts
  • Linguistic quality evaluation
  • Index and metadata generation
  • Errata detection in print-ready documents
  • Assistance with repetitive editing tasks
  • Document upload and management
  • Report and metrics generation
  • Account and billing management

Technical characteristics:

  • 24/7 access to the platform (except for scheduled maintenance)
  • Secure document storage during the contract term
  • Technical support via email
  • Automatic software updates

3. SUBSCRIPTION MODALITIES AND PRICES

Available plans:

Basic Plan

  • Monthly price: €59 per month (VAT included)
  • Annual price: €588 per year (VAT included) - Save €120 per year
  • Features: Ideal for personal use or small projects

Intermediate Plan

  • Monthly price: €119 per month (VAT included)
  • Annual price: €1,188 per year (VAT included) - Save €240 per year
  • Features: Perfect for professionals and small publishers
  • Functionalities: Priority tasks for 6-8 publications per month and unlimited non-priority tasks

Superior Plan

  • Monthly price: €189 per month (VAT included)
  • Annual price: €1,908 per year (VAT included) - Save €360 per year
  • Features: The complete solution for publishers and agencies with high volume
  • Functionalities: Priority tasks for 10-14 publications per month, unlimited non-priority tasks and priority access to new features

Payment modalities:

  • Monthly subscription: Automatic renewal every month
  • Annual subscription: Single annual payment with significant discount
  • Cancellation: At any time without penalty

Payment methods:

  • Credit/debit card (Visa, MasterCard, American Express)
  • Payments are processed securely through certified payment gateways

Billing:

  • Monthly plan: Billing on the contract date each month
  • Annual plan: Full billing at the start of the period
  • Invoices are sent by email

4. USER OBLIGATIONS AND RIGHTS

User obligations:

  • Provide truthful and up-to-date information during registration
  • Use the service according to its purpose and legally
  • Maintain the confidentiality of access credentials
  • Not perform reverse engineering or attempt to access restricted areas
  • Not overload the system with excessive or abusive use
  • Comply with intellectual property rules
  • Pay service fees on time

User rights:

  • Uninterrupted access to the service during the contract term
  • Processing of documents according to service specifications
  • Absolute confidentiality of content
  • Technical support via email
  • Export documents at any time
  • Cancel the service at any time

5. PROVIDER OBLIGATIONS AND RIGHTS

Provider obligations:

  • Provide access to the service with committed availability
  • Maintain the confidentiality of user content
  • Implement adequate security measures
  • Process documents according to technical specifications
  • Provide technical support during business hours
  • Comply with data protection regulations

Provider rights:

  • Temporarily suspend the service for technical or maintenance reasons
  • Modify service functionalities with prior notice
  • Suspend the account for breach of conditions
  • Update these general conditions

6. EXCLUSIONS AND LIMITATIONS OF LIABILITY

Exclusions:

  • We do not guarantee the absolute infallibility of automatic corrections
  • We are not responsible for editorial decisions based on our suggestions
  • We do not guarantee compatibility with all file formats
  • We are not responsible for losses derived from incorrect use of the service

Limitations:

  • Maximum liability is limited to the monthly fee amount
  • We are not liable for indirect damages, lost profits or loss of opportunities
  • Damages caused by chance or force majeure are excluded
  • We do not guarantee a specific response time for processing

7. CANCELLATION POLICY

Cancellation:

  • You can cancel your subscription at any time from your control panel
  • Cancellation will be effective at the end of the current billing period
  • After cancellation, you will maintain access until the end of the paid period

Suspension for non-payment:

  • The service will be automatically suspended after 7 days of non-payment
  • Data will be kept for an additional 30 days for possible recovery
  • After this period, data may be permanently deleted

9. INTELLECTUAL PROPERTY

Provider rights:

  • Alighieria Systems SL owns all rights to the platform
  • The user only obtains a non-exclusive license to use
  • Reproduction, distribution or modification of the software is prohibited

User rights:

  • The user retains all rights to their original content
  • Processed documents maintain original authorship
  • Alighieria does not acquire rights to user content
  • The user can export their content at any time

Confidentiality:

  • Alighieria commits to maintaining absolute confidentiality of content
  • We will not use user content to train algorithms
  • We will not access content except for specific technical needs

10. DATA PROTECTION

The processing of your personal data is governed by our Data Protection Policy, which complies with GDPR and Spanish LOPDGDD.

11. APPLICABLE LAW AND JURISDICTION

Applicable law:

  • These conditions are governed by Spanish law
  • In particular, by the Civil Code and Consumer Protection Law
  • And specific e-commerce and data protection regulations

Jurisdiction:

  • The Courts and Tribunals of Barcelona shall have jurisdiction for the resolution of any dispute
  • Without prejudice to the application of mandatory rules of the consumer's place of residence

12. CONTACT

For any questions about these conditions or about the service:

Alighieria Systems SL
[email protected]

Customer service:
Monday to Friday from 9:00 AM to 6:00 PM (CET)